“With years of experience developing and managing several top eCommerce websites, we know what works and what doesn’t; what results in better conversion and increased ROI for online businesses.

The key to our eCommerce offering lies in the fact that the wide range of features which are available can all be tweaked, altered, adapted and customised until they fit exactly within the parameters of your unique business requirements.

This means that the eCommerce website that we design and create on your behalf will be an exact reflection of the image that you wish to present to the world.

Years of experience developing

Our key features:

  • Customer Account Management
  • Customer Relationship Management
  • Product Catalogue Management
  • Integration at different business levels
  • Promotion & marketing Tools
  • Customer Service
  • Fulfilment Management
  • Payment
  • Search Engine Friendly
  • Delivery / Shipping
We help businesses across various industry
sectors to devise and implement successful
eCommerce business strategies.

We get involved with the fully cycle of branding, design, development, testing, support, hosting and online marketing.

Features

Customer Account Management

  • New customer application form
  • Approve or reject customers
  • Support multiple delivery addresses for customer
  • Manage customer payment information
  • Generate customer statement

Customer Relationship Management

  • Customer profiling. Customer ratings based on transaction history
  • Customer loyalty credits (based on customer transaction history)
  • Manage Customer Preferences on Backorders & Delivery
  • Telesales Module to place order on behalf of customer
  • Customer communication log
  • New Arrivals
  • News & Offers

Product Catalogue Management

  • Unlimited products
  • Unlimited categories
  • Unlimited category attributes
  • Content managed product description – HTML enriched WYSIWYG editor
  • Category image/description
  • Multiple product images
  • Related products listing – cross selling
  • 1-click enable/disable switch for products and categories
  • Featured products
  • Product or category specific filters
  • Quick links (on left bar)
  • Ability to change the order of products
  • Ability to change the order of categories
  • Product Image Enlarge
  • Compare products

Integration at different business levels

  • Integrate with business operations so that you manage your website according to your business needs. Our flexible platform can be customised to integrate with your business processes including CRM and ERP systems, accounting, payment processing, call centre, shipping/logistics applications and more.

Promotion & marketing Tools

  • Customer group specific pricing and group specific discount pricing model
  • Multi-buy / Percentage / Fixed Amount discounts
  • Free Shipping
  • Buy X, get Y free / Buy X, get Y with percentage or fixed amount discount
  • Buy X, get free shipping on order / Buy X, get percentage or get fixed amount discount
  • Bundle products
  • Recently viewed Items
  • Compare items and place order for multiple items in one from
  • One page up-sells in shopping cart
  • Cross selling on product pages

Customer Service

  • Quick order system – Add item to favourite lists and automatically add items to favourite lists based on past order history
  • Save shopping baskets to order later
  • Order delivery statuses
  • Customer statements
  • Customer invoices
  • Customer credit notes

Fulfilment Management

  • Drop ship orders
  • Manage multiple delivery addresses
  • Delivery to Billing address

Payment

  • Payment on account or by bank transfer
  • Payment online
  • Multiple payment gateway integration

Search Engine Friendly

  • Search engine friendly code
  • Search engine friendly URLs
  • URL rewrite management

Delivery / Shipping

  • On-site order tracking from customer accounts
  • Multiple shipments per order
  • Ability to specify allowed destination countries per method
  • Flat rate shipping per order
  • Shipping based on weight band
  • Free Shipping
  • Bespoke integration with shipping applications
Related Services

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