Shopify Support Experts

Consistently Excellent Shopify Support

Regular Shopify maintenance for your store is vital to ensure its continued growth, prevent downtime through avoidable faults, and circumvent potential revenue loss. Partner with Vsourz and let us handle the upkeep of your ecommerce website’s performance.

Shopify Support & Maintenance Services Tailored to Your Store

Comprehensive Shopify Store Audit

We will conduct a thorough systematic audit of your Shopify store, covering all imaginable elements. Thereafter, we provide a report and a plan of works detailing actions that need to be taken by priority. This includes checks on any updates that are required on your Shopify store, third-party applications, and third-party themes.

Rapid Error Identification & Resolve

Vsourz constantly monitors your Shopify store to identify any errors as they emerge. This ensures we can implement an effective fix promptly before more damage can be caused. Our work also covers website downtime, domain problems, and security breaches among numerous other issues.

Speed & Performance Optimisation

Our Shopify speed and performance optimisation service helps to reduce your ecommerce store’s loading time. This is a critical part of user experience with even a 1-second delay resulting in a significant percentage drop in visitors staying on your website. When taken care of correctly, it leads to increased conversions and more revenue for your business.

Monthly Site Backup & Report

The Vsourz team carries out monthly backups of your online store. This covers the design files as well as all data on your products, orders, and customers. Additionally, this service includes monthly reports detailing how you can enhance your user experience.

Shopify Store Support & Updates

Our specialist team ensures that your store is always running on the latest version of Shopify with no disruptions in normal operations. As a result, you can rest assured that you consistently have the full range of features and functionality to get the most out of your ecommerce site.

Ongoing Shopify Maintenance

Your Shopify store requires continuous upkeep to ensure its always providing a seamless and enjoyable user experience for your customers. Our ongoing maintenance services give you the peace of mind that things are running as they should and any problems are effectively dealt with as soon as they arise.

24/7 Support

At Vsourz, we understand how important it is for you to have an operational store at all times. Our 24/7 support and maintenance services are in place to help you achieve this. As your trusted partner, we work around the clock to keep your ecommerce store operating at peak performance and also resolve any issues you face on a day-to-day basis.
Shopify Support Services You can Trust

Shopify Support Services
You can Trust

Shopify Partners

We are Shopify Partners. This means we have extensive experience providing ecommerce solutions to a range of businesses on the world’s leading ecommerce platform.

Ongoing Site Development

We create a development plan alongside your internal team. We will then continually work on developing and improving your site.

Site Monitoring

We offer a comprehensive Shopify support packages that includes the uninterrupted monitoring of your site all year long.

Immediate Response to Any Issues

The Vsourz team is always on hand to help. As such, any difficulties you experience will be rectified as quickly as possible.

Expert Advice & Superlative Support

Our team of specialists keeps you up to date on any developments regarding Shopify. This way you can easily take advantage of all the latest features as they emerge.

Site Maintenance & Audits

We conduct frequent and rigorous site audits. These enable us to identify small issues and take care of them before they escalate into full-blown setbacks.

Few of Our Works

Here are few of the Shopify stores we have designed and developed:
Sisi’s Eatery
Website

Sisi’s Eatery

Electricshop
Website

Electricshop

Mad Kicks
Website

Mad Kicks

ENMO Sports
Website

ENMO Sports

Rachel Galley
Website

Rachel Galley

Cordiality
Website

Cordiality

Disposable Green
Website

Disposable Green

View our full portfolio

Tell Us About Your Requirements

Get in touch with us to learn about Shopify support and maintenance plans and packages that meet your eCommerce needs.
Schedule a call today

Frequently Asked Questions

We ensure that your Shopify store remains fully functional to continue bringing in sales at all times. Our team is at your disposal to resolve any issues you face, 24/7.
We can change pretty much any aspect of your site. Speak with our team to discuss your requirements.
Keeping your website and apps updated helps to protect them from any security threats and reduces the chances of performance issues arising.
First, we conduct an audit of your store then give you a report and an action plan detailing the aspects that need to be taken care of by priority.
We offer a wide selection of Shopify maintenance packages, so you can easily choose the one that best meets your specific needs. Speak with our team now to find out more.
We can oversee the necessary updates for all of your Shopify apps and features. Where necessary we can even write custom code to ensure there are no integration issues between plug-ins.
Yes, we can provide custom solutions to themes, so that your website is more in line with your vision.
Yes, our team of specialists are equipped to perform an analysis of your store, locate security weaknesses, and implement measures to prevent any breaches.
We offer 24/7 performance monitoring for your Shopify store. Our team will check for any performance issues, resolving any that arise while simultaneously keeping you updated with all necessary information.

Contact Us

Contact our expert Shopify support and maintenance team to discuss what we can do for your brand.

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